ji777 Privacy Policy

This Privacy Policy applies to the ji777 online casino platform, accessible at ji777.one. When this policy refers to "ji777", "we", "us", or "our", it means the company that operates the ji777 platform and is responsible for the personal data of players who register and use the service.

ji777 is the data controller for all personal data collected through the platform. This means we determine the purposes and means of processing your personal data, and we are responsible for ensuring that data is handled in accordance with this Privacy Policy and applicable data protection standards.

ji777 collects personal data from you in several ways — directly when you register or use the platform, automatically when you interact with the site, and from third parties involved in operating the service. Here is a breakdown of the categories of data we collect:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by our licensing obligations and with your explicit consent.

ji777 uses the personal data we collect for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons it was originally collected. Here is how we use each category of data:

• Account Management: Identity and contact data is used to create and manage your ji777 account, verify your identity, and communicate with you about your account.
• Payment Processing: Financial data is used to process your deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Regulatory Compliance: Identity and verification data is used to comply with our licensing obligations, including Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
• Fraud Prevention: Technical and usage data is used to detect and prevent fraudulent activity, account abuse, and violations of our Terms and Conditions.
• Platform Improvement: Usage and technical data is used to understand how players interact with ji777 so we can improve the platform, fix issues, and develop new features.
• Responsible Gaming: Usage data is monitored to identify patterns that may indicate problem gambling, allowing us to offer appropriate support tools.
• Customer Support: Communications data is used to resolve your support queries and improve the quality of our support service.
• Marketing Communications: Contact data may be used to send you promotional offers and platform updates, but only if you have opted in to receive them. You can opt out at any time.

ji777 processes your personal data on the following legal bases, depending on the purpose of the processing:

• Contract Performance: Processing your data is necessary to provide the ji777 service you have signed up for — including account management, gameplay, and payment processing.
• Legal Obligation: We are required by our gaming licence to collect and retain certain data for KYC, AML, and responsible gaming compliance purposes.
• Legitimate Interests: We process technical and usage data to protect the security of the platform, prevent fraud, and improve the service — these are legitimate business interests that do not override your privacy rights.
• Consent: Where we rely on your consent — for example, for marketing communications — you can withdraw that consent at any time by contacting support or updating your account preferences.

ji777 does not sell your personal data. We share data only with third parties who are directly involved in operating the platform, and only to the extent necessary for the specific purpose. The categories of third parties who may receive your data are:

• Payment Processors: bKash, Nagad, and Rocket receive the financial data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity Verification Services: Third-party KYC providers may receive your identity documents to verify your identity as required by our licensing obligations.
• Game Providers: Game software providers may receive limited technical data (such as your player ID and session data) to deliver their games on the ji777 platform.
• Regulatory Authorities: Our licensing authority may require access to certain player data as part of regulatory oversight. We are legally obligated to comply with such requests.
• IT & Security Providers: Companies that provide hosting, security monitoring, and platform infrastructure services may have access to data as part of their service delivery.

ji777 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, or reporting requirements. The following retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five years after account closure, as required by our gaming licence.
• Transaction Records: Retained for a minimum of five years from the date of the transaction, in compliance with financial record-keeping requirements.
• Identity Verification Documents: Retained for a minimum of five years after the end of the business relationship.
• Support Communications: Retained for up to three years from the date of the last communication.
• Technical & Usage Data: Retained for up to 24 months, after which it is anonymised or deleted.

When data is no longer required and there is no legal obligation to retain it, ji777 will securely delete or anonymise it so that it can no longer be linked to you as an individual.

ji777 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device when you visit a website.

The types of cookies ji777 uses are:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to improve your experience on ji777.
• Analytics Cookies: Help us understand how players navigate the platform — which pages are visited most, where players encounter issues, and how the platform can be improved. Data collected is aggregated and anonymised.

ji777 does not use third-party advertising cookies or cross-site tracking technologies. We do not share cookie data with advertising networks.

ji777 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and ji777 is encrypted using SSL/TLS technology.
• Player passwords are stored using one-way cryptographic hashing — ji777 staff cannot see your password.
• Access to personal data within ji777 is restricted to staff who need it to perform their job functions.
• Our servers are hosted in secure data centres with physical and network security controls.
• We conduct regular security reviews and vulnerability assessments of the ji777 platform.
• In the event of a data breach that poses a risk to your rights, ji777 will notify affected players and relevant authorities as required by applicable law.

As a ji777 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the ji777 support team via live chat or email at [email protected].

• Right of Access: You can request a copy of the personal data ji777 holds about you. We will provide this within a reasonable timeframe.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you can request that we correct it.
• Right to Erasure: You can request that ji777 delete your personal data. This right is subject to our legal obligations — we may be required to retain certain data even after account closure.
• Right to Restrict Processing: In certain circumstances, you can request that we limit how we use your data while a dispute or review is ongoing.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Right to Object: You can object to the processing of your data for marketing purposes at any time. You can also object to processing based on legitimate interests, though we may have grounds to continue.
• Right to Withdraw Consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

ji777 will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

The ji777 platform is strictly for adults aged 18 and over. ji777 does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the ji777 platform.

If ji777 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on ji777, please contact support at [email protected] immediately.

ji777 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we use your personal data, ji777 will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this page periodically to stay informed about how ji777 protects your privacy.

Continued use of the ji777 platform after an updated Privacy Policy has been published constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how ji777 handles your personal data, please get in touch with our support team. We're available 24 hours a day, seven days a week.

• Live Chat: Available directly from the ji777 platform — the fastest way to reach us.
• Email: [email protected] — we aim to respond within 24 hours.

For questions about responsible gaming tools and self-exclusion, visit our Responsible Gaming page. For general platform questions, visit the FAQ page.